Q1: What are your payment terms for bulk orders?
A: We typically require a 30% T/T deposit, with the remaining 70% balance due before delivery or against the bill of lading copy.
Q2: How long does the delivery usually take?
A: Generally, production and delivery take 30 to 45 days after receiving the advance payment, depending on the order quantity and specific requirements.
Q3: Do you provide samples before placing a large order?
A: Yes, we provide free samples if parts are in stock. Customers only need to cover the express shipping costs.
Q4: Can you produce customized pet treats based on our own samples?
A: Absolutely. We offer comprehensive OEM/ODM services and can manufacture products according to your specific samples or formula ideas.
Q5: How do you ensure the quality and safety of the pet treats?
A: We perform 100% testing on all goods before delivery to ensure health standards. Our factory is certified by FDA, IFS, and BRCGS.
Q6: What delivery terms do you support?
A: We support various terms including EXW, FOB, CFR, and CIF to accommodate different shipping needs.
Pdara Pet
