❓ Frequently Asked Questions
How much is this vending machine?
Due to different requirements from different customers, please state your order quantity, currency, cash & cashless payment systems options, and shipping port for a formal quote.
Do you have a fixed price list?
Given the variety of customization requirements, we do not have a standard price list. Please consult with your specific details for further conversation.
What is the shipping method? Can we use air freight?
Usually, we ship by sea as it is the most cost-effective method. Shipping by flight is significantly more expensive and subject to strict restrictions.
What is the expected lifetime of the machine?
The minimum design life is 10 years, though with proper maintenance, you can expect more than 20 years of operation.
What are the guarantee and after-sales terms?
We provide a 12-month guarantee. After-service includes operation instructions, frequent question solving, and one-on-one technical teaching.
Is technical support available for setup?
Yes, we provide comprehensive operation instructions and step-by-step teaching to ensure smooth installation and usage.