Frequently Asked Questions
Can I get some samples before placing an order?
Sure, it is our honor to offer samples in advance for your quality inspection.
How is the quality controlled during production?
We always give top priority to quality. Strict quality control measures are implemented throughout the entire production process.
What is the standard lead time for mass production?
Generally, the production lead time is within 10-15 days, depending on the order quantity and season.
What information is needed for a full quotation?
Pricing depends on bag type, size, material, thickness, printing requirements, and total quantity.
Do you support customized formulas and flavors?
Yes, we support full OEM/ODM services, allowing you to customize the ingredients, flavors (Beef, Fish, Chicken), and even the kibble shape.
What packaging sizes are available?
We offer various packaging options including 2.5kg, 5kg, 15kg, and 20kg bags, all of which are customizable to your brand requirements.