What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens). We also offer curated dry pet food and functional treats.
How is quality and safety ensured?
Our factory is certified by ISO, HACCP, and other standards. Every product undergoes multi-layered checks from ingredient selection to pre-delivery testing by third-party professional labs.
Is it possible to customize pet food formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market requirements.
Are raw materials sourced from reliable suppliers?
Yes. We require partner facilities to use raw materials from qualified suppliers with traceability records, covering meat, grains, and additives, with regular certificate checks.
What is the minimum order quantity (MOQ)?
Our MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases; for customized products, we discuss feasibility based on production needs.
What kind of after-sales support is provided?
Our team responds within 24 hours to issues like delivery damage or quality concerns. We work to resolve problems through replacements or refunds based on the specific situation.