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Frequently Asked Questions
What are your delivery terms?
Our standard terms are FOB Qingdao and EXW.
What is your typical delivery time?
Generally, it takes 15-30 days after receiving your prepayment. The exact delivery time depends on the specific project and order quantity.
Can you produce items according to samples?
Yes, we can manufacture products based on your specific samples or conceptual ideas.
What is your policy regarding samples?
If we have ready-made parts, we provide samples free of charge. However, customers are responsible for the express delivery costs.
Do you test all goods before delivery?
Yes, we conduct comprehensive testing on all products to ensure the food is 100% healthy and safe.
How do you maintain long-term business relationships?
We maintain high quality and competitive, reasonable pricing to ensure our customers benefit. We always welcome visits to our facilities to build trust.
Pdara Pet
